Privacy Policy
Introduction
At G24, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).
Data We Collect
We collect the following types of data when you use our service:
- Personal Information: Name, email address, phone number, date of birth, medical history.
- Device Information: IP address, browser type, and device information.
- Booking Information: Details of test bookings, appointments, and test results.
How We Use Your Data
We use the data we collect for the following purposes:
- To process your test bookings and payments.
- To send you notifications regarding your bookings, test results, and promotions.
- To improve our platform and services by analyzing usage data.
- To comply with legal and regulatory requirements.
Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have given us clear consent to process your personal data.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is necessary for compliance with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided these are
not overridden by your rights and interests.
Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share data with the following parties:
- Laboratories: To provide you with the services you request (e.g., test results).
- Franchise Partner: To collect your sample for test.
- Service Providers: For platform maintenance, email notifications, etc.
- Legal Authorities: If required by law or in response to legal requests.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
Our Rights
You have the following rights regarding your personal data under the GDPR:
- Access: You can request access to the data we hold about you.
- Correction: You can request corrections to your personal data.
- Deletion: You can request the deletion of your data, subject to certain conditions.
- Restriction: You can request the restriction of processing in certain circumstances.
- Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data in certain circumstances.
- Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [info@g24.health](mailto:info@g24.health).
Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review it periodically.
Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Company: G24 GmbH i.G. Gaisbergstraße 4 69115 Heidelberg Germany
Email: [info@g24.health](mailto:info@g24.health)
